At pko7, your privacy is a serious matter. This Privacy Policy sets out in clear, plain language exactly what personal data we collect from players across Pakistan, why we collect it, how we use and protect it, and what rights you hold over your own information. We believe every pko7 user deserves to know precisely how their data is handled — no small print surprises, no vague reassurances.
A plain-language overview of the six most important aspects of how pko7 handles your personal data. The full legal detail follows in the policy sections below.
Welcome to pko7. This Privacy Policy explains how pko7 ("we", "us", "our") collects, uses, stores, and protects the personal data of users ("you", "your") who access or use the pko7 Platform at pko7.org, including all associated games, betting markets, and account services.
pko7 operates under an international gaming licence and is committed to processing personal data responsibly, transparently, and in accordance with applicable data protection principles. This Policy applies to all registered players and unregistered visitors to the pko7 Platform, wherever located, including users accessing the Platform from Karachi, Lahore, Faisalabad, Islamabad, and all other cities across Pakistan.
By using the pko7 Platform, registering an Account, or continuing to browse our website, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform immediately.
pko7 collects personal data in several categories depending on your relationship with the Platform. The table below summarises what we collect and why:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, city/province | Account communication, support, notifications |
| Financial Data | JazzCash/EasyPaisa mobile number, HBL/UBL/Meezan Bank account reference, transaction history | Processing PKR deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, operating system, session tokens | Platform security, fraud detection, geo-restriction compliance |
| Usage Data | Pages visited, games played, bet history, session duration, clicks | Platform improvement, personalisation, responsible gaming monitoring |
| KYC Documents | CNIC scan/photo, proof of address, payment method proof | Identity verification, anti-money laundering (AML) compliance |
| Communications Data | Support chat logs, emails, feedback submitted to pko7 | Support resolution, quality assurance, dispute handling |
We collect only the minimum personal data necessary for the specific purpose for which it is collected. We do not collect sensitive categories of personal data (such as health, biometric, or political data) except where strictly required by law or by our responsible gaming obligations.
pko7 collects personal data through the following means:
pko7 processes your personal data on one or more of the following legal grounds:
Where we rely on legitimate interests as the legal basis, we conduct a balancing test to confirm that our interests do not outweigh your privacy rights. You may request details of any such balancing test by contacting pko7 support.
pko7 uses collected personal data for the following specific purposes:
pko7 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the limited circumstances described below, and only to the extent strictly necessary:
The pko7 Platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience. The following cookie categories are in use:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session management, login state, security tokens, load balancing | No — essential for Platform operation |
| Functional | Language preference, game volume settings, responsible gaming tool states | No — necessary for core functionality |
| Analytics | Aggregated page views, session duration, game performance metrics | Yes — consent requested on first visit |
| Marketing | Tracking promotional campaign effectiveness, personalised offer delivery | Yes — opt-in only |
You may manage your cookie preferences through the pko7 cookie consent banner displayed on your first visit. You can also control cookies through your browser settings; however, please note that disabling strictly necessary cookies will impair your ability to use the pko7 Platform.
pko7 does not use third-party advertising networks or permit external ad trackers to place cookies on the Platform.
pko7 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licence obligations. Our standard retention periods are as follows:
When personal data is no longer required and its retention period has expired, pko7 securely deletes or anonymises it in a manner that prevents reconstruction of the original personal data.
pko7 takes the security of your personal data seriously and implements a comprehensive set of technical and organisational security measures to protect it against unauthorised access, disclosure, alteration, loss, or destruction:
As a pko7 user, you hold a number of rights in relation to your personal data. pko7 is committed to facilitating the exercise of these rights promptly and without undue friction:
To exercise any of the above rights, please contact the pko7 support team via live chat or email at the address provided in Section 14. We may require you to verify your identity before processing a data rights request. We aim to respond to all verified requests within thirty (30) calendar days; complex requests may take up to ninety (90) days, in which case we will notify you of the extended timeline.
The pko7 Platform is strictly intended for adults aged 21 years and above. pko7 does not knowingly collect personal data from any individual under the age of 21, and we actively enforce this restriction through our KYC and age verification processes.
If pko7 discovers or receives credible notification that personal data has been collected from a user who is under 21 years of age, we will immediately:
Parents and guardians who believe their child may have accessed the pko7 Platform are encouraged to contact our support team immediately via live chat or email. We treat all such reports with the highest priority.
pko7 operates under an international gaming licence and may transfer your personal data to, or store it on servers located in, jurisdictions outside Pakistan. Such transfers may occur when we engage third-party service providers — including cloud infrastructure partners, KYC verification services, and game software providers — based in other countries.
Whenever pko7 transfers personal data internationally, we take appropriate safeguards to ensure that your data receives a standard of protection consistent with the principles outlined in this Policy. These safeguards include:
You may request further details about international data transfer safeguards applicable to your specific personal data by contacting the pko7 support team.
pko7 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the scope of our Services. All updates will be published on this page with a revised "Last Updated" date at the top of the Policy.
Where changes are material — for example, where we introduce a new category of data collection or a new purpose for processing — pko7 will notify registered users by email and/or by displaying a prominent notice on the Platform prior to the changes taking effect.
Your continued use of the pko7 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a revised Policy, you must cease using the Platform and may request Account closure by contacting our support team.
We recommend reviewing this Privacy Policy periodically — particularly before making deposits or sharing new categories of personal data with pko7. The current version of this Policy is always accessible at pko7.org/privacy-policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how pko7 processes your personal data, please contact us through the following channels:
When submitting a data rights request, please include your registered Account email address and a description of your request so that we can verify your identity and process your request efficiently. pko7 will acknowledge all data rights requests within five (5) business days.
Your data is protected, your privacy is respected, and your gaming experience is backed by pko7's commitment to security, fairness, and responsible gaming — for players right across Pakistan.